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Students criticise Australian ecommerce course

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Isaac

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User since: December 13, 1998

Last login: October 27, 2007

Articles written: 67

After introducing a distance learning Bachelor of Electronic Commerce (BECom), Monash University in Australia is facing possible legal action from students outraged over the withdrawal of resources from the course.

With an average cost of over AU$3000 per year for a normal workload, students are angry that despite being happy to accept the money, the University is unable to allocate adequate resources. After the ecommerce staff left halfway through the semester, one graduate student says that currently two lecturers are overseeing eleven subjects. The student, Jeff Robson, says that the University "has not replaced (the staff who left) with sufficient resources to handle the workload."

"Many students have been very disappointed with the standard of education received and the lack of communication from the school," he said. Other negative comments have been posted by a number of students on the University ecommerce newsgroup.

An initial proposal outlining details for the future degree, written in 1998, suggests that funding for the course was assured for at least three years, but Robson believes the subject was very poorly organised with no tutoring from lecturers at all in the previous semester. He is particularly unimpressed with lecture notes being "primarily photocopies of articles from 1996."

With the Internet moving so fast, such material is unacceptable from any educational institution, let alone an established and respected university.

The University's School of Electronic Commerce Website addresses the problems and notes that new teaching staff will be "fully involved by the beginning of 2000", but reports that moves to appoint a chair of ecommerce (one of the key recommendations of the 1998 proposal) have been "put on hold" may be enough for students to realise that everything isn't quite as OK as the University would have them believe...

Isaac is a designer from Adelaide, South Australia, where he has run Triplezero for almost a decade.

He was a member and administrator of evolt.org since its founding in 1998, designed the current site, and was a regular contributor on evolt.org's direction-setting discussion list, theforum.

On the side, he runs Opinion, Hoops SA, Confessions, Daily Male, and Comments, as well as maintaining a travel gallery at Bigtrip.org.

Submitted by MartinB on September 9, 1999 - 05:49.

Hmm. What's the course teaching? It occurs to me that the only thing that it could teach which would still be useful past 6 months time is how to be either a technology-literate marketeer, or a marketing-literate technologist. As you pointed out, Isaac, this moves so fast, anything specific will be out of date within a semester. And of course, the only people worth appointing to a chair of eCommerce are currently earning £100k+ and is never going to take the job. It would have to be either someone running a successful ecommerce company, or a consultant from someone like Andersen or McKinsey. You might stand a chance of getting a visiting professor on a sabbatical, but probably only part-time.

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Submitted by nirataro on September 9, 1999 - 09:45.

Check the course outline here here. Ooh, why people bother enrolling it at the first place ?

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Monash Uni & e-commerce

Submitted by wcrosbie on April 27, 2003 - 21:08.

I have been auditing e-commerce subjects at Monash univeristy, in Melbourne this year (2003, semester 1), not the buseco department, but SIMS - the School of Information, Management & Systems. They're both part of the Faculty of IT.

The subjects, be they first year, 3rd year or post-grad, have to go from zero to full speed in just thirteen weeks. This imposes a big constraint. The course are non-technical and the teachers are non-technical achademics. There is not time to compare technologies. Usablility gets a quick mention. Open source does not. None of the three lecturers I've audited are experienced in e-commerce or interface design. Object-orientation, and contement management are way of the screen; as is Information Architechture.

My conclusion: If your really interested in this area, you'd be better off to teach yourself.

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